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Privacy Policy

By Footsupplystore.com, LLC
September 23, 2014

Website Privacy Policy

At footsupplystore.com we value our customers and are committed to protect and inform them as to how their personal information will be used. Footsupplystore.com has created this privacy policy to insure our users have a safe, secure, online experience. In addition to this privacy policy users should consult footsupplystore.com terms of use, as well as, any product specific terms and conditions that apply. We collect customer information in an effort to personalize your shopping experience and to communicate with you about our products, services, and promotions. We do not collect information that would personally identify you unless you choose to provide it. By using this website, you consent to our collection and use of your personal information as described in this privacy policy.

Email Communications

Email communications that you send us may be shared with a customer service representative, employee, or agent that is most able to address your inquiry. We make every effort to respond in a timely fashion. Once we have responded to your communication, it is discarded or archived, depending on the nature of the email. The email functionality on the site does not provide a completely secure and confidential means of communication. It is possible that your email may be accessed or viewed by another Internet user while in transit to us. If you wish to keep your communication private, do not use email to communicate with us.

IP Addresses

Our servers automatically collect the Internet Protocol (IP) address of the computers that access our website. An IP address is a number that is assigned to your computer when you access the Internet. IP addresses are not personally identifiable information because many different individuals can access the Internet via the same computer. We use this information to understand how our site is being used and how to improve your online experience.

Cookies

We collect information about our visitors to our site using “cookies” and similar technology. A “cookie” is a standard feature found in browser software that assigns each visitor a unique and random number. A cookie does not identify the visitor, just the computer that a visitor uses to access our site. The only personal information a cookie can contain is the information you provide. You can turn off cookies via your browser but some of our services will not function properly. You can always place an order via the phone.

Children’s Online Privacy Protection Act Compliance

Our website is not designed or intended to attract children under the age of 18. We do not collect any personal identification information on anyone under the age of 18.

California Online Privacy Protection Act Compliance

We value your privacy and have taken necessary steps to be compliant with the California Online Privacy Protection Act. We will NOT distribute your personal information to outside parties without your consent.

How we use the information we collect

  • Fulfilling orders and request for products
  • Processing returns and exchanges
  • Tracking and confirming online orders
  • Delivering products
  • Marketing and advertising products
  • Communicating special sales and product promotion
  • Establishing and managing your account
  • Recognizing you on our website and suggest products based on prior interactions with the site
  • Conducting research and analysis
  • Operating, evaluating and making our business better

Data Retention

  • We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
  • We will not share any personal identifiable information we receive from you with any parties outside Footsupplystore.com LLC except for our trusted third parties who assist us in operating our website, conducting our business, and servicing your order. These parties have agreed to keep this information confidential.
  • We may release your information to comply with law enforcement investigations or other valid legal processes.
  • We work with Web Analytic tools hosted by third parties to determine the effectiveness of our site. These third parties receive non-identifiable information from your browser, including the site you came from, your IP Address, your general geographic location, your browser and platform information, and the pages you visit on our site.

Protecting your Privacy

Footsupplystore.com, LLC uses reasonable security measures to protect the confidentially of personal information under our control and limit access to it. Our site uses encryption technologies such as Secure Sockets Layer (SSL) to protect your personal information during data transport. Even with these precautions, footsupplystore.com, LLC cannot ensure or warrant the security of any information that your transmit to us and you do so at your own risk.

Privacy Policy Updates

This policy was last updated in September 23, 2014. If we need to update our privacy policy as technology advances we will post these changes on this page.

Contact Information

Security and Privacy Officer
Footsupplystore.com, LLC
114 West Mount Pleasant Ave
Livingston, NJ 07039